Cloud server outage

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  • Last Post 01 August 2014
rscott posted this 11 March 2014

Our service provider has informed us of an outage with the cloud server. They are currently working on the issue.

We will update this thread as soon as we get a new status update from our provider.

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Ryan-Scott posted this 11 March 2014

Rackspace our service provider, has informed us that service is now restored to the Cloud server.

SickPup404 posted this 01 August 2014

Is the cloud service out again? Can't get a connection out from the server.

Thanks!
Steve

Axial-User posted this 01 August 2014

It's been down since last night for me.

SickPup404 posted this 01 August 2014

Just checked my logs... Starting at 9:04:12 PM last night, I started getting a flood of these about every 40 seconds or so:

Cloud: Attempting to connect to cloud server over chanId: db32c...
Cloud: SocketIo_Error - System.Exception
Exception of type 'System.Exception' was thrown.

MadSci posted this 01 August 2014

I'm also having problems with the cloud server (connecting to the server from the android app) since last night. Glad to see that it's not just me. Tried to restart, etc. with no luck.

nicklbmx posted this 01 August 2014

I'm having the same problem. Cloud server hasn't worked since last night.

Ryan-Scott posted this 01 August 2014

Just my luck that I went out of town for the first time this summer with no cell coverage and our server goes down.

Should be back up now. Sorry everyone. Can you confirm?

SickPup404 posted this 01 August 2014

Confirmed. Per logfile.txt:
8/1/2014 3:05:28 PM: Cloud: Attempting to connect to cloud server over chanId: db32c...
8/1/2014 3:05:31 PM: socket: Opened!
8/1/2014 3:05:31 PM: Cloud: Cloud connected!

Thanks! Hope your trip was nice!

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