Everything stop working after a couple of minutes

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  • Last Post 06 February 2015
PMartineau posted this 06 February 2015

Hi,

Since I added a device a Month ago, the system just stop working after a couple of minutes. All devices become unresponsive and i need to stop the service, remove the stick et restart the server to make it work again but for about 5 minutes.

Any clue about what's going on ?

Here's a part of the log file

2015-02-06 13:31:57: Original FolderC:\WINDOWS\system32
2015-02-06 13:31:57: Changed to:C:\Program Files (x86)\Moonlit Software, LLC\InControl HA
2015-02-06 13:31:57: Starting Service
2015-02-06 13:31:57: Preparing service base
2015-02-06 13:31:57: Original FolderC:\Program Files (x86)\Moonlit Software, LLC\InControl HA
2015-02-06 13:31:57: Changed to:C:\Program Files (x86)\Moonlit Software, LLC\InControl HA
2015-02-06 13:31:57: Config file location: C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\MoonlitSoftware,LLC\MLS.ZWave.Service.exeUrl3rrr3by1xi2j0yuef21xgz0sko14kpmk\3.157.5428.35606\user.config
2015-02-06 13:31:57: Running service base
2015-02-06 13:31:58: Starting version 3.157.5428.35605
ZenLib: True
StickType:OpenZWave
ComPort:4
Service:True
2015-02-06 13:31:59: Cloud: Attempting to connect to cloud server over chanId: d9b7f...
2015-02-06 13:31:59: SceneTrigger Complete Off: Scheduled timer for 6 février 2015 23:00 .
2015-02-06 13:31:59: SceneTrigger Complete Off: Scheduled timer for 7 février 2015 07:30 .
2015-02-06 13:31:59: SceneTrigger Cuisine du Matin de Semaine: Scheduled timer for 7 février 2015 04:45 .
2015-02-06 13:31:59: SceneTrigger Soirée Phase 1: Scheduled timer for 6 février 2015 16:00 .
2015-02-06 13:31:59: SceneTrigger Soirée Phase 2: Scheduled timer for 6 février 2015 18:45 .
2015-02-06 13:31:59: socket: Opened!
2015-02-06 13:31:59: Cloud: Cloud connected!
2015-02-06 13:31:59: Plugin: Processing C:\Program Files (x86)\Moonlit Software, LLC\InControl HA\plugins\EnhancedSecurity.dll
2015-02-06 13:31:59: Plugin: Processing C:\Program Files (x86)\Moonlit Software, LLC\InControl HA\plugins\FoscamController.dll
2015-02-06 13:31:59: Loaded Controller Plugin HaFoscamController
2015-02-06 13:31:59: Plugin: Processing C:\Program Files (x86)\Moonlit Software, LLC\InControl HA\plugins\VirtualHaController.dll
2015-02-06 13:31:59: Loaded Controller Plugin VirtualHaController
2015-02-06 13:31:59: Plugin: Processing C:\Program Files (x86)\Moonlit Software, LLC\InControl HA\plugins\WeatherDevice.dll
2015-02-06 13:31:59: Loaded Controller Plugin WeatherDevicePlugin
2015-02-06 13:32:02: Weather plugin using coordiates 45,703966, -73,521818
2015-02-06 13:32:02: Checking version
2015-02-06 13:32:03: Weather: Error polling - System.NullReferenceException
Object reference not set to an instance of an object.

at WeatherDevice.WeatherDevicePlugin.pollWeather()
2015-02-06 13:32:03: doServiceTest()
2015-02-06 13:32:03: Service appears to be running already. Will not attempt restart.
2015-02-06 13:32:09: DirectConnect: New client connected from 127.0.0.1
2015-02-06 13:32:25: Properties requested for device aeb673fc-f991-4b6c-93a4-4b531a2919a6
2015-02-06 13:32:25: Found device: yes
2015-02-06 13:34:08: Command COMMANDCLASSBASIC.BASIC_GET failed to node 187
2015-02-06 13:36:09: Original FolderC:\Program Files (x86)\Moonlit Software, LLC\InControl HA
2015-02-06 13:36:09: Changed to:C:\Program Files (x86)\Moonlit Software, LLC\InControl HA
2015-02-06 13:36:09: Starting Service
2015-02-06 13:36:09: Service appears to be running already. Will not attempt restart.
2015-02-06 13:39:12: Properties requested

Ryan-Scott posted this 06 February 2015

Watch for these kinds of entries: COMMANDCLASSBASIC.BASIC_GET failed to node 187

It looks like in this case you are polling a device that doesn't respond to polls (or is dead.) This can have a big impact on your network. If it's a battery powered device, be sure not to poll it.

Hope this helps.

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