GE/Jasco Switch Going Bad?

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  • Last Post 07 February 2016
rspoto posted this 03 February 2016

Hi All -

A year or so ago, I installed 2 Jasco standard switches right next to each other for the front lights (one porch, one entry).

Not too long ago, I noticed that the entry light wasn't showing in InControl its state. I could explicitly turn the light on and off from InControl, but it would never show the light as being on or off. I also saw a 30% battery indicator, which I thought was weird. I saw somewhere else on the forum that was a bug that was fixed, but you had to remove/re-add the device to "fix" the device.

I spent the last 45 minutes removing/re-adding the device. Seemed to be REALLY difficult to exclude and include. Looks like I finally did it somehow though. I'm back to being able to turn the light on and off from InControl, but it never shows the light status. So it looks like the switch is receiving commands and executing, but not sending states/status??

All of the other switches/devices in my network are working/responding/reporting normally, including the switch right next to the wonky one.

Another odd thing I noticed, is that the "bad" switch showed a 30% battery life while the one that works just fine shows a 100% battery life. I'm ignoring the battery indicator on the "good" switch because the thing works fine.

Is there a setup problem here, or is my switch starting to bow out on me? Anyone else seen this kind of behaviour?

Thanks!!

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Robert.Rosal posted this 03 February 2016

Same thing happened to my ge/jasco switch. What finally fixed it, was I dis-associated the switch (which was difficult to do), completely turned off the power to my whole house for a few minutes. Making sure everything was dead and no current at all running through the house.

Powered the house back up and re-associating the switch was quick, just like when I bought it and no further communication issues. I don't know if it'll do the trick for you, but it may be worth a shot, before throwing the switch out.

rspoto posted this 07 February 2016

Thanks for the reply. I will try that before dumping the switch. Wish there was some kind of "reset" button on it. :(

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