Ghosting Bug

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  • Last Post 04 January 2016
mfsiii posted this 28 November 2015

Version: 4.0.5799.15839

Sometimes when either devices break, or I delete them and re-add them, they will come back to the list. I got a different thermostat, never removed the old one, and it keeps hanging around in my devices list. This bug has been present since v3. I imagine that this devices is residing somewhere in the stick and I can't delete it. If I had that ability, then this would not be an issue.

Thanks!!

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rscott posted this 28 November 2015

Version: 4.0.5799.15839

Sometimes when either devices break, or I delete them and re-add them, they will come back to the list. I got a different thermostat, never removed the old one, and it keeps hanging around in my devices list. This bug has been present since v3. I imagine that this devices is residing somewhere in the stick and I can't delete it. If I had that ability, then this would not be an issue.

Thanks!!


If you didn't remove it from your z-stick then that's why it keeps coming back. The z-stick tells InControl of a new device and InControl adds it.

Here's how you can get rid of it: http://docs.incontrolha.com/home/remove-a-failed-device

mfsiii posted this 30 November 2015

Thank you! While that worked easily for the thermostat, I cannot tell which of the two "standard switches" are ghosting. When I look at the IDs for those they are higher than what is listed in the Zensys program. Are they just offset from one another by some value?

rscott posted this 30 November 2015

The node ID you are interested in is listed at the very bottom of the right-hand pane when you click on a device. It's that lonely number there at the bottom....

mfsiii posted this 04 January 2016

What's interesting is that that program could not remove those ghosted devices. I'm guessing it's a Z-stick issue. I upgraded to the new Gen 5 Z-Stick and it did the same thing. After about 9 months some of the devices just stop working. I have to remove and re-add them. However, they never completely remove from the stick. If I do a hard reset, and re-add everything it works. This has happened on both sticks.

Thanks for the app though, it works well for adding and other functions.

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