Is the Axial server down this morning?

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  • Last Post 26 August 2016
krishkal posted this 26 August 2016

Hi, the cloud service will not connect for me. The login works fine, but the cloud server connection fails. I have tried restarting the server several times, to no avail. the relevant log entries are:

8/26/2016 11:13:11 AM: Cloud: Attempting to connect to cloud server over chanId: b3738...
8/26/2016 11:13:12 AM: Cloud: SocketIo_Error (msg) Error initializing handshake with http://cloud.incontrolha.com:443/ :-: Exception of type 'System.Exception' was thrown. - System.Exception
Exception of type 'System.Exception' was thrown.

Help! My mobile app is dead in the water without this connection!

-Kal.

 

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rscott posted this 26 August 2016

It's currently down - our host Rackspace is performing some server maintenance. They don't expect it to be down for much longer.

Sorry about that!

Ryan

krishkal posted this 26 August 2016

Hey, looks like it just came back up! Awesome!

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