Transfer from one computer to another

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  • Last Post 08 April 2015
Dignan17 posted this 07 April 2015

Greetings!

Is it possible to move my InControl setup to another computer? I've searched the forum here and there are people who have asked but not received any response.

Thanks!

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Dignan17 posted this 08 April 2015

Ok, I have more than a problem with just transferring my InControl data. I can't even get my Z-Stick to be recognized by InControl on the new computer. I've inserted the Aeon Labs Z-Stick into each of the USB ports on the new computer, and the software can't find it on any of them. The stick installed fine, but but ICHA can't see it...

Ryan-Scott posted this 08 April 2015

Here's how to move data.

It sounds like your USB drivers are not installed on your new computer. Here's how to install them.

Dignan17 posted this 08 April 2015

Here's how to move data.

It sounds like your USB drivers are not installed on your new computer. Here's how to install them.

I got to step #7 but the software still couldn't find the USB stick. The device is showing up in device manager as "Silicon Labs CP210x USB to UART Bridge (COM7)"

So the computer sees it, but ICHA doesn't for some reason...

Ryan-Scott posted this 08 April 2015

So the computer sees it, but ICHA doesn't for some reason...


Submit a ticket, we'll help you figure it out.

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