Upgrade Problems / App Problems

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  • Last Post 01 December 2013
epayson85@gmail.com posted this 01 December 2013

I just updated to the latest server version 3.48. Now everything works via mobile except for my virtual devices. This is for both the more up to today free version and the paid version of the mobile app. If I try to turn the virtual switch on via the phone nothing happens on the server. If I turn it on via the server it does not update on the mobile app. However light physical light switches, alarms, and so forth turn on and off just fine via the mobile sight. Also sensors show up perfectly on the mobile app as well. Any ideas as to why? I have tried stopping and starting the service, rebooting everything, and deleting the virtual devices / making new ones. Still nothing.

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Ryan-Scott posted this 01 December 2013

I just updated to the latest server version 3.48. Now everything works via mobile except for my virtual devices. This is for both the more up to today free version and the paid version of the mobile app. If I try to turn the virtual switch on via the phone nothing happens on the server. If I turn it on via the server it does not update on the mobile app. However light physical light switches, alarms, and so forth turn on and off just fine via the mobile sight. Also sensors show up perfectly on the mobile app as well. Any ideas as to why? I have tried stopping and starting the service, rebooting everything, and deleting the virtual devices / making new ones. Still nothing.


Which platform are you using? Is it iPhone or Android?

epayson85@gmail.com posted this 01 December 2013

Android. I just downgraded to 3.43 and its working perfectly.

Ryan-Scott posted this 01 December 2013

Android. I just downgraded to 3.43 and its working perfectly.


Looks like a problem for sure - Version 3.51 should fix it.

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