Android app seems very broken

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  • Last Post 23 December 2013
tmonroe posted this 23 December 2013

I have version 3.0.20 of the Incontrol Home Automation app (full version) connecting to 3.54.5090.10353 at home, and it seems like the Android app is completely non-functional.

I created a new account to connect through the cloud (the old account was continuously giving invalid password credentials error). Now, it appears to connect, but I all I see on the Android device is the scenes. Although the scenes appear, non of them do anything. None of my devices show up.

I have tried also running the Incontrol app through bluestacks, and I get the same behavior.

For a brief period of time, I was getting information out of one temperature sensor - but none of my lights show up.

When I put the information for "direct connect" into the Android app, I get an error "Unable to connect" - although the connection worked just fine with the old Android app.

About the only thing I haven't tried is uninstalling the app from the PC, and reinstalling it - I have a bit of effort put into setting up scenes, and I'd rather not have to start over settings things up again.

Ryan-Scott posted this 23 December 2013

I have version 3.0.20 of the Incontrol Home Automation app (full version) connecting to 3.54.5090.10353 at home, and it seems like the Android app is completely non-functional.

I created a new account to connect through the cloud (the old account was continuously giving invalid password credentials error). Now, it appears to connect, but I all I see on the Android device is the scenes. Although the scenes appear, non of them do anything. None of my devices show up.

I have tried also running the Incontrol app through bluestacks, and I get the same behavior.

For a brief period of time, I was getting information out of one temperature sensor - but none of my lights show up.

When I put the information for "direct connect" into the Android app, I get an error "Unable to connect" - although the connection worked just fine with the old Android app.


Could you contact us at our support website so that we can troubleshoot for you?

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