Hi,
I have my USB stick for about a week and I would like to know why Incontrol lose communication every couple hours. I need to remove my usb key and reinsert it to resynchronize everything. It's almost useless because none of my scenes are trigger because of that.
Thank you
InControl lose communication with Controller every couple hours
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- Last Post 10 September 2013
PMartineau
posted this
10 September 2013
Ryan-Scott
posted this
10 September 2013
Hi,
I have my USB stick for about a week and I would like to know why Incontrol lose communication every couple hours. I need to remove my usb key and reinsert it to resynchronize everything. It's almost useless because none of my scenes are trigger because of that.
Thank you
What symptoms do you see when this happens? Have you updated your drivers and firmware?
PMartineau
posted this
10 September 2013
Yes absolutly . Everything is at the last version. Software, Firmware and drivers.
Symptoms are easy. No scenes are trigered, and if I try to use the software, nothing work. I cannot ajust or power/on/off my switches. Also the polling is not working.
I looked into the log and there are "communication lost" messages and also some .net runtime errors.
Ryan-Scott
posted this
10 September 2013
Yes absolutly . Everything is at the last version. Software, Firmware and drivers.
Symptoms are easy. No scenes are trigered, and if I try to use the software, nothing work. I cannot ajust or power/on/off my switches. Also the polling is not working.
I looked into the log and there are "communication lost" messages and also some .net runtime errors.
Could you open up a support ticket and send us your logfile.txt?
PMartineau
posted this
10 September 2013
Done !
