Associations causes program to stop

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  • Last Post 08 March 2013
mnagel08 posted this 04 March 2013

I have a couple Evolve TM-5 Transmitter/Controller. I was able to create associations but now, when I click on associations, it crashes the program. Once in a great while I am able to get one to open but most of the time not.


Can you describe the crash? Does it give you an error message? If you are able, can you go to your Windows Application Event logs and find the errors (usually there are 2) that describe what happened and send it my way?

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Ryan-Scott posted this 04 March 2013

I have a couple Evolve TM-5 Transmitter/Controller. I was able to create associations but now, when I click on associations, it crashes the program. Once in a great while I am able to get one to open but most of the time not.


Can you describe the crash? Does it give you an error message? If you are able, can you go to your Windows Application Event logs and find the errors (usually there are 2) that describe what happened and send it my way?

mnagel08 posted this 05 March 2013

After clicking on Associations a windows opens with the title Device Associations and the message Getting details... After several seconds another window opens saying InControl Home Automation has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. I'm running the 2.211 but I've had the problem with prior versions.


Log Name: Application
Source: .NET Runtime
Date: 3/4/2013 11:30:06 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: iNext-PC
Description:
Application: MLS.InControl.Gui.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TimeoutException
Stack:

Server stack trace:
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(System.Runtime.Remoting.Proxies.MessageData ByRef, Int32)
at MLS.InControl.Gui.HaDeviceService.IzWaveSVC.getAssociatedDevices(System.String, Byte, System.Guid)
at MLS.InControl.Gui.HaProxy.WebServiceProxy+<>cDisplayClass38.b36()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

Event Xml:



1026
2
0
0x80000000000000

2565
Application
iNext-PC



Application: MLS.InControl.Gui.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TimeoutException
Stack:

Server stack trace:
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[]

Ryan-Scott posted this 07 March 2013

After clicking on Associations a windows opens with the title Device Associations and the message Getting details... After several seconds another window opens saying InControl Home Automation has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. I'm running the 2.211 but I've had the problem with prior versions.


Sorry, I missed this reply (I forgot to 'watch the topic'!)

Thanks for the error post. Did you have a second one in there? Could you see if there's any type of error in your logfile.txt at the same time of the crash?

mnagel08 posted this 08 March 2013

I posted both event log entries but it looks like it got cut off. I'll repost each in separate posts. This is from the logfile.txt. There are a lot of similar entries that are not from me trying to associate devices.


The command timed out before a response was received.

at ControlThink.ZWave.Devices.ZWaveDevice.BasicGet(l instance, Boolean isBackgroundRequest)
at ControlThink.ZWave.Devices.ZWaveDevice.GetLevel(Boolean isBackgroundRequest)
at ControlThink.ZWave.Devices.ZWaveDevice.GetLevel()
at ControlThink.ZWave.Devices.ZWaveDevice.getLevel()
at MLS.HA.DeviceController.Common.HaControllerInterface.Controllers.HaZWaveController.pollDevices() in z:\work\mls\MLS.ZWave.Controller\MLS.HA.DeviceController\Controllers\HaZWaveController.cs:line 268
3/8/2013 6:15:19 AM: Error polling device level. NodeId 13 - ControlThink.ZWave.CommandTimeoutException
The command timed out before a response was received.

at ControlThink.ZWave.Devices.ZWaveDevice.BasicGet(l instance, Boolean isBackgroundRequest)
at ControlThink.ZWave.Devices.ZWaveDevice.GetLevel(Boolean isBackgroundRequest)
at ControlThink.ZWave.Devices.ZWaveDevice.GetLevel()
at ControlThink.ZWave.Devices.ZWaveDevice.getLevel()
at MLS.HA.DeviceController.Common.HaControllerInterface.Controllers.HaZWaveController.pollDevices() in z:\work\mls\MLS.ZWave.Controller\MLS.HA.DeviceController\Controllers\HaZWaveController.cs:line 280
3/8/2013 6:15:50 AM: ZWave Device Count: 14
3/8/2013 6:15:55 AM: Error polling RemoteSwitch. NodeId 10 - ControlThink.ZWave.CommandTimeoutException
The command timed out before a response was received.

at ControlThink.ZWave.Devices.ZWaveDevice.BasicGet(l instance, Boolean isBackgroundRequest)
at ControlThink.ZWave.Devices.ZWaveDevice.GetLevel(Boolean isBackgroundRequest)
at ControlThink.ZWave.Devices.ZWaveDevice.GetLevel()
at ControlThink.ZWave.Devices.ZWaveDevice.getLevel()
at MLS.HA.DeviceController.Common.HaControllerInterface.Controllers.HaZWaveController.pollDevices() in z:\work\mls\MLS.ZWave.Controller\MLS.HA.DeviceController\Controllers\HaZWaveController.cs:line 268
3/8/2013 6:15:57 AM: Error polling device level. NodeId 13 - ControlThink.ZWave.CommandTimeoutException
The command timed out before a response was received.

at ControlThink.ZWave.Devices.ZWaveDevice.BasicGet(l instance, Boolean isBackgroundRequest)
at ControlThink.ZWave.Devices.ZWaveDevice.GetLevel(Boolean isBackgroundRequest)
at ControlThink.ZWave.Devices.ZWaveDevice.GetLevel()
at ControlThink.ZWave.Devices.ZWaveDevice.getLevel()
at MLS.HA.DeviceController.Common.HaControllerInterface.Controllers.HaZWaveController.pollDevices() in z:\work\mls\MLS.ZWave.Controller\MLS.HA.DeviceController\Controllers\HaZWaveController.cs:line 280

mnagel08 posted this 08 March 2013

Event Log 1

Log Name: Application
Source: .NET Runtime
Date: 3/8/2013 6:14:53 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: iNext-PC
Description:
Application: MLS.InControl.Gui.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TimeoutException
Stack:

Server stack trace:
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(System.Runtime.Remoting.Proxies.MessageData ByRef, Int32)
at MLS.InControl.Gui.HaDeviceService.IzWaveSVC.getAssociatedDevices(System.String, Byte, System.Guid)
at MLS.InControl.Gui.HaProxy.WebServiceProxy+<>cDisplayClass38.b36()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

Event Xml:



1026
2
0
0x80000000000000

2682
Application
iNext-PC



Application: MLS.InControl.Gui.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TimeoutException
Stack:

Server stack trace:
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage)

mnagel08 posted this 08 March 2013

Event Log 2

Log Name: Application
Source: Application Error
Date: 3/8/2013 6:14:54 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: iNext-PC
Description:
Faulting application name: MLS.InControl.Gui.exe, version: 2.211.4805.34816, time stamp: 0x512d6d71
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988950
Exception code: 0xe0434352
Fault offset: 0x00014b32
Faulting process id: 0x101c
Faulting application start time: 0x01ce1a6c14f04ecd
Faulting application path: C:\Program Files (x86)\Moonlit Software, LLC\InControl HA\MLS.InControl.Gui.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 666fe9cf-87e1-11e2-be88-eca86bf33f5b
Faulting package full name:
Faulting package-relative application ID:
Event Xml:



1000
2
100
0x80000000000000

2683
Application
iNext-PC



MLS.InControl.Gui.exe
2.211.4805.34816
512d6d71
KERNELBASE.dll
6.2.9200.16451
50988950
e0434352
00014b32
101c
01ce1a6c14f04ecd
C:\Program Files (x86)\Moonlit Software, LLC\InControl HA\MLS.InControl.Gui.exe
C:\Windows\SYSTEM32\KERNELBASE.dll
666fe9cf-87e1-11e2-be88-eca86bf33f5b





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