Hello, since the last android update, I am unable to get my anroid app to see any devices. It verifies that my password is bad if I type in the wrong password. If I typed in the correct credentials, nothing shows up on my device. Please help.
Cloud / Android solution not working
- 43 Views
- Last Post 16 February 2013
Ryan-Scott
posted this
12 February 2013
This new version requires a new update for the server piece. Do you have at least version 2.205?
sobsidian
posted this
12 February 2013
I do now. Prior to downloading I cleared my android cache for the app and it came up. All is working again.
sobsidian
posted this
13 February 2013
Well my solution was short lived. I now have to go into my app settings, clear the data, then re type my username and password on my android(s) to be able to see anything. I am running 2.207 right now and still the same thing. If I go into the app within, lets say 15 mins, everything still works. But after an hour I get nothing displayed and go back and clear my data. I'm guessing when android is sleeping the application, its state is not getting shut down gracefully.
jonfrance
posted this
13 February 2013
I had the same issue for the last few days. The Android app worked a few times, but generally wasn't displaying anything.
I just corrected it today by downloading the latest version of the app (version 2.0.6), where previously I had 2.0.5.
Not sure if this will the same solution for you, but it was for me.
(Also the new version has a "connection" status [Red/Green] indicator and Debug log - most useful!)
sobsidian
posted this
13 February 2013
I can't find the apk anywhere for 2.0.6. The one in the android market is 2.0.5. Where do I get the new version?
sobsidian
posted this
13 February 2013
Nevermind...it was in the play store. Had to trick my phone to see the updated version.
jonny998
posted this
13 February 2013
Something is wrong with the new update. Now I cannot see any of my devices or scenes. It all worked until fifteen minutes ago when I updated to the newest version with the green light.
aoliva
posted this
15 February 2013
I just updated Incontrol to v2.207.4791.21777 and my android app no longer sees any devices as well. I downloaded and reinstalled the app (just in case there was a new version). Double checked the cloud registration on the android and on Incontrol. Still no devices show on the android app.
-Alex
Ryan-Scott
posted this
15 February 2013
Something is wrong with the new update. Now I cannot see any of my devices or scenes. It all worked until fifteen minutes ago when I updated to the newest version with the green light.
Are you also on the InControl server version 2.207? On your Android app, there's a "debug" menu, can you go there and take a screen shot or tell me what you see?
Ryan-Scott
posted this
15 February 2013
I just updated Incontrol to v2.207.4791.21777 and my android app no longer sees any devices as well. I downloaded and reinstalled the app (just in case there was a new version). Double checked the cloud registration on the android and on Incontrol. Still no devices show on the android app.
-Alex
Is your Android app the one that has the Green/Red status indicator? It would also be helpful to know what your "debug" menu shows from the Android app.
aoliva
posted this
15 February 2013
Ryan,
My issue not seeing devices on the Android was the version of the app I was installing. I was using the link in the thread post to download the app. I used the Play store and downloaded the most current app and everything showed up again. Thank you.
-Alex
jonny998
posted this
16 February 2013
That was the problem. The android version needs to match the server version.
