Device error messages

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  • Last Post 05 December 2013
SickPup404 posted this 05 December 2013

I keep having a few devices popping up the red exclamation point with the following message:
"Device did not respond to 10 consecutive poll attempts. Would you like to reset this error message?"

I've run network heal 6-8 times and it keeps coming back. What can I do to resolve this? The devices seem to be working fine otherwise...

Thx!

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Ryan-Scott posted this 05 December 2013

I keep having a few devices popping up the red exclamation point with the following message:
"Device did not respond to 10 consecutive poll attempts. Would you like to reset this error message?"

I've run network heal 6-8 times and it keeps coming back. What can I do to resolve this? The devices seem to be working fine otherwise...

Thx!


You could try to activate the Smart Poll feature and see if that helps.

SickPup404 posted this 05 December 2013

Thanks once again Ryan for the quick response! I enabled Smart Route Polls in those devices... Time will tell!

Thanks,
Steve

SickPup404 posted this 05 December 2013

This appears to have been the fix. Have not received any of these errors since this morning.

Thx!

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