I have 2 thermostats on my network now and just tried to add a third. no luck. doesn't appear the thermostat is sending the signal to the controller but i wanted to double check here before i raise issue with the supplier of the thermostat. i also have issues with a second deadbolt that i have tried to add with no luck. i have 10 total devices now, but had only 5 when i had problems with the deadbolt. any suggestions, comments or advice.
thanks
(i am running IC Pro after upgrading from the free version.)
Device limit?
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- Last Post 17 January 2013
Axial-User
posted this
17 January 2013
Ryan-Scott
posted this
17 January 2013
There are not any device limits in the Pro edition. Is your usb stick/master controller within a few inches of the device when you add it? If you have an Aeon Labs USB stick, have you tried to add the t-stat using both InControl and the USB stick's push button?
Sometimes it also helps to use your master controller to send a "remove" to the device first, as that'll generally reset it and allow you to re-add.
Axial-User
posted this
17 January 2013
i do have a Aeon stick and i have tried both in and out of the computer but no effect. i also deleted the device and tried to add it but no luck. when i try to add the thermostat i do not see the light on the stick change its blink pattern as it usually does when i add a device. this is what makes me think the thermostat is not sending a signal? true or false?
thanks
Ryan-Scott
posted this
17 January 2013
It sounds like you are correct in that the t-stat is not responding. It may be a setting problem with it, so your best bet is to contact the manufacture for further support.
