fails to do anything

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  • Last Post 13 June 2013
brokengeiger posted this 13 June 2013

Ever since I upgraded to the 3.7x pro version I noticed that I cannot turn on/off anything from phone. I finally got a moment to try this out on the local client and none of the devices are responding.

what's next best step?
I figure uninstall/reinstall
but did you want any data gathered first?

Ryan-Scott posted this 13 June 2013

Ever since I upgraded to the 3.7x pro version I noticed that I cannot turn on/off anything from phone. I finally got a moment to try this out on the local client and none of the devices are responding.

what's next best step?
I figure uninstall/reinstall
but did you want any data gathered first?



Reboot might be a good first step, though you've likely done that.

Look at your logfile.txt and see if it's giving you any messages that might point at the problem. I think the most likely problem is that it's not connecting to your USB stick. Can you send me that logfile to support at moonlitzwave.com?

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