Help! Lost all control!

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  • Last Post 03 May 2017
Dignan17 posted this 25 April 2017

I was fiddling around in the breaker box and turned off the breaker for my PC running Axial. No problem, I figured, it rebooted and I logged in, Axial said it was online and everything looked fine... But nothing works! I can't control anything all all, polls to everything time out. What do I do?

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Dignan17 posted this 03 May 2017

Me too! Yeah, I've done a whole-house re-include at least a dozen times (when trying other controllers before InControl/Axial), and it never gets more fun :)

rscott posted this 02 May 2017

No doubt! It's not a fun prospect having to re-include everything in your network. Glad you it working.

Dignan17 posted this 26 April 2017

Ok, well, your suggestion worked, but in a different way. I went offline, removed the stick, then put it back...and then noticed that Windows said it was on COM4. This puzzled me because I knew the server was configured for COM3, and I was ~83% sure that I put the drive back in the same port. But once I entered 4 into the server, control came back.

Sorry to freak out. It was a little distressing. I was envisioning having to order a new stick, unpair/repair every device, and set everything back up again. That was distressing to me...

rscott posted this 25 April 2017

What's your log file say? Maybe try to go offline, remove your usb stick, plug it back in, go back online -- that can help if the usb stick is locked up.

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