i have 3 deadbolts i am trying to control with IC and the iphone app. the locks work sporadically. biggest problem is when the lock is used manually. once the bolt position becomes out of sync with where IC last set it, it becomes unresponsive via IC or the app. i see there is a future plan to address this but are there specific settings for polling and such that will make it work a little better now?
PS - i see you have posted firmware updates to the Aeon z-sticks. should one update or is this only for specific compatibility issues ???
Kwikset lock issues.
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- Last Post 20 March 2013
Axial-User
posted this
20 March 2013
Ryan-Scott
posted this
20 March 2013
i have 3 deadbolts i am trying to control with IC and the iphone app. the locks work sporadically. biggest problem is when the lock is used manually. once the bolt position becomes out of sync with where IC last set it, it becomes unresponsive via IC or the app. i see there is a future plan to address this but are there specific settings for polling and such that will make it work a little better now?
PS - i see you have posted firmware updates to the Aeon z-sticks. should one update or is this only for specific compatibility issues ???
InControl doesn't care where the bolt position is set to. If you click "lock" it'll try to send a lock to it regardless of it's position.
I poll my locks very infrequently personally and my system is able to lock unlock my deadbolt 99% of the time.
Is there anything in your logfile.txt that shows up around the time manual changes happen or when you send a command that suggests an error or anything?
It shouldn't hurt to update your firmware and your drivers. I've got mine updated to the latest.
Axial-User
posted this
20 March 2013
usually it plays out like this. lock door with IC. sometime later, unlock door manually. check on IC or app and it displays as locked even though it is not. try to lock it on app. no response.
try to unlock via IC, then lock. no response.
i will check my logfile. is there anything i should be looking for specifically?
