no device names in new ios app

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  • Last Post 09 November 2013
waldgnohm@googlemail.com posted this 04 November 2013

when i connect with my ipad ios version 7.0.3 in new incontrol app version (paid version) then all devices in e.g. lights or favorites have no names. Further the app crashes many times.

next i have a question about the oposite of free and paid version. i can't see any other features or functions. i have tested both versions but it seems they are the same with the same problems. my incontrol server version is 3.43.

what is the problem?

greetings, Wolle

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rscott posted this 04 November 2013

when i connect with my ipad ios version 7.0.3 in new incontrol app version (paid version) then all devices in e.g. lights or favorites have no names. Further the app crashes many times.

next i have a question about the oposite of free and paid version. i can't see any other features or functions. i have tested both versions but it seems they are the same with the same problems. my incontrol server version is 3.43.

what is the problem?

greetings, Wolle


Walle, could you get me a screen shot of what your ipad version looks like?

As far as the app crashes, can you narrow it down a little more? For example, what do you do when it crashes? Can you reproduce it, etc.

Right now free/paid are identical. However, when we update and add IP cameras, timers, etc. only the paid version will get it. Also, only the paid version will be continually updated from here on out with new features.

waldgnohm@googlemail.com posted this 04 November 2013

screen is send to you per emailo sales@...

waldgnohm@googlemail.com posted this 07 November 2013

Hello, could you say anything about my problem? With this problem i can't use this app an i have paid for it. that the app is crashing down is not my real problem. I start it again and ok. but when i don't see any device or sceen names then the app is not very usefull. greetings Wolle

rscott posted this 07 November 2013

Hello, could you say anything about my problem? With this problem i can't use this app an i have paid for it. that the app is crashing down is not my real problem. I start it again and ok. but when i don't see any device or sceen names then the app is not very usefull. greetings Wolle


This appears to be only a problem with the iPad app. We deployed a fix for it last week - we are just waiting on Apple to do their thing with it and get it out to the AppStore.

waldgnohm@googlemail.com posted this 09 November 2013

ok, update works, device names are in now. Thanks for fixing.
greetings, Wolle

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