1. I have a Intermatic HA07 but already tried erase this controller and nothing changed too.
2. On the main screen where devices appear, I picked one by one and than choose the red button DELETE from the right menu
3. Yes, I went to TOOLS > Z-Wave Commands > ADD Device and it returns this message after I click start "Unable to start command at this time." or it say to move to close to the device, with is impossible.
When I first installed I already have the HA07 running, and after install InControl it detected all my devices automatically. This problem was after I hit the delete button of all devices :(
thank you!
The delete button doesn't remove it from the USB stick, but it will sometimes hide it. Do you see anything in your hidden device list? If you want, you can delete your database and start completely fresh. Here's how:
Assuming Windows 7
- Close InControl and the service (if started by going Offline)
- Click start button, type in %ProgramData%/zwave
- Hit enter and a new window should open up
- Delete all files here
- Restart InControl; you should now be fresh and clean, including all rules, scenes, triggers, etc.
If after restarting and finding your ControlThink you don't see anything, then it could be that you reset your USB somewhere and will need to reprogram it. Since you use an HA07, you'll need to use that HA07 to "Replication your network" to the USB stick. Optionally, you can stop using the HA07 and turn your ControlThink into the master controller and do your add/remove from there.
