Unable to remove a failed device

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  • Last Post 24 November 2013
n0vtn posted this 24 November 2013

I have a device, node 18, which I need to remove from my Z-stick.
From InControl V3.43 I select the device and click delete. It gets removed from the screen but it comes back after a while.
So I stopped the InControl service and launched Zensys tools.
From there I highlight the device and click the "is failed" button.
Then I click the "remove failed" button.
The system works for a few seconds and acts as if it deleted the device, but it does not.

How can I get rid of it?

N0VTN


Using Zentools is the way to do it... if it can't remove it, I know of no other way to get rid of it other than a complete reset. :( Have you tried it multiple times?

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Ryan-Scott posted this 24 November 2013

I have a device, node 18, which I need to remove from my Z-stick.
From InControl V3.43 I select the device and click delete. It gets removed from the screen but it comes back after a while.
So I stopped the InControl service and launched Zensys tools.
From there I highlight the device and click the "is failed" button.
Then I click the "remove failed" button.
The system works for a few seconds and acts as if it deleted the device, but it does not.

How can I get rid of it?

N0VTN


Using Zentools is the way to do it... if it can't remove it, I know of no other way to get rid of it other than a complete reset. :( Have you tried it multiple times?

n0vtn posted this 24 November 2013

Yes, I have tried multiple times. I will probably just live with it for now. I disabled polling so it shouldn't slow down the network.

The reason I have a dead device is that node 18 is my secondary controller (second z-stick). It is also node 25. I got it in there twice because I trying to add a couple of new devices to my Z-Wave network. Adding them to the primary Z-stick does not make them show up in the secondary one. I tried putting the secondary in learn mode and when that didn't work I decided to delete it and re add it as a secondary controller. That worked except it came back with a different device ID the second time around, and the old ID is still in the system.

Do you know of a better way to add devices to my network and get them to propagate to the secondary controller?

Also, am I going about the removal of the dead device the correct way within Zensys Tools?

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