Axial App on Play store confustion

  • Last Post 17 January 2017
sundansx posted this 30 July 2016

I have the android Incontrol app installed on my tablet.  It is listed in the UI as version 3.4.  On the play store there is now an Axial app, but it is listed as version 3.3.  Is this the newest version?  Is that a mistake?  Are there any changes from the "incontrol 3.4" version?

Edit:  I am running KitKat 4.4.2.

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rscott posted this 31 July 2016

There's a version 3.6 on the store as of July 25th. Version 3.4 was released Jun 11, 2015 and 3.5 came out on Dec 19, 2015. It only requires you to have version 2.x of Android; it seems strange you wouldn't have access to the later versions. If you uninstall then reinstall, what version do you end up with?

sundansx posted this 31 July 2016

So originally I had paid version 3.4 installed on this tablet.  I removed that and then installed the free version.  I then uninstalled the free version and the tablet is now clean.  Attached are some pictures of the situation.  I don't think this is device specific as the web browser on my PC also thinks all of my Sero 8's are incompatible with this version.  Do you have some region restrictions on this app?  Are you sure you have the Android version set properly on the store for the paid version?  On these tablets it only lists the free version as available, the screenshot on the tablet is from the 'my apps' section as I had bought the paid version on that account.

FYI, it appears that your free version is stuck at version 3.3 and was updated last early 2015.  I am sure you know this, tho.

Attached Files

rscott posted this 31 July 2016

Very strange - can you contact us via a support ticket - we'll see what happens when we side load the APK on your tablet? To find the support tickets, go back to, then click on the support link, then on the page that comes up, click "Contact Support." Be sure to reference this thread when you contact us.


sundansx posted this 31 July 2016

I have a thought...I was able to load 3.4 paid on those tablets...did something change in 3.5?  I don't recall it offering an update to 3.5.

sundansx posted this 17 January 2017

related?  from here

...ran into this as well - I did all of my development on a Lenovo IdeaTab A2107A-F and could run development builds on it, and even release signed APKs (installed with adb install) with no issues. Once it was published in Alpha test mode and available on Google Play I received the "incompatible with your device" error message.

It turns out I had placed in my AndroidManifest.xml the following from a tutorial:

<uses-feature android:name="" />
<uses-feature android:name="" />
<uses-permission android:name="android.permission.CAMERA" />

Well, the Lenovo IdeaTab A2107A-F doesn't have an autofocusing camera on it (which I learned from, under Cons: lacks autofocus camera). Regardless of whether I was using that feature, Google Play said no. Once that was removed I rebuilt my APK, uploaded it to Google Play, and sure enough my IdeaTab was now in the compatible devices list.

So, double-check every <uses-feature> and if you've been doing some copy-paste from the web check again. Odds are you requested some feature you aren't even using.